Category

YOUR STORIES

Category

Why You Need to Party with Food Day Canada

CANADA TURNS 150 this year, and Food Day Canada wants to party with you. On August 5, 2017, you’re invited to relish the magnificent flavours and foods of our home and native land. This annual festivity brings Canadians together to give thanks to our farmers, fishers and chefs—everyone who plays…

Nunastar’s Northern Experience

Tunngasugitsi IQALUNGNUT Angajuqqaaqarvik Nunavummi (Welcome to Iqaluit, Capital of Nunavut) The logistics of shipping, receiving and storing goods is an ongoing challenge in remote operations, especially with things like fresh produce. Having a backup plan is essential; the culinary team at Frobisher Inn is always prepared to substitute ingredients, or…

Ask & Answer: How Do You Combat Cancellations and No-Shows?

Got reservations about reservations? If you’re a restaurant operator, you probably should. With today’s vast world of choices, and a lack of online accountability, diners may whimsically change their minds about restaurant reservations. It’s when they don’t let you know in a timely fashion—or worse, not show up at all—that it eats into your bottom line.

We’re in the hospitality industry; charging a cancellation fee isn’t exactly hospitable. So, what do we do? Do we overbook? Take a deposit? Publicly shame repeat offenders? Or dump reservations altogether? There’s no easy answer, but here’s what these industry professionals do to address the issue of no-shows:

Screen Shot 2017-01-16 at 10.46.14 AM

photo-1466978913421-dad2ebd01d17

Screen Shot 2017-01-16 at 10.45.42 AMScreen Shot 2017-01-16 at 10.45.56 AMcentral-social-hall_1000x652
Screen Shot 2017-01-16 at 10.46.23 AM

Screen Shot 2017-01-16 at 10.52.28 AM

Screen Shot 2017-01-16 at 10.46.31 AM

Elric Nielsen doesn’t want you to go hungry

Elric Nielsen is fed up with hunger. As general manager of Sodexo Canada’s foodservice operations at Bow Valley College in Calgary, Elric has cooked up a number of ways to fight hunger in his community and across the country. In fact, his appetite for change is so strong, he’s been…

Jesse Kupina throws great parties for great causes

Jesse Kupina knows how to throw a party like no other, and he’s using his mad skills to make a difference in Edmonton’s hospitality industry. As the co-owner of Two 12 Social Co., a hospitality, restaurant and entertainment company, Jesse is always looking for cool new ways to create a…

Friends of We Care – The Bowling Challenge!

Friends of We Care is the charity of choice for the foodservice, beverage and hospitality industries. The association has been raising money to send children with disabilities to summer camp since 1983. This fall, they’re hosting a series of Bowling Challenges across the country, in an effort to raise money to send 150 kids…

The Salisbury Big Stop can’t stop giving to charity

Although they won’t admit it, the team at the Salisbury Big Stop are local heroes. The Big Stop and Silver Fox Restaurant in Salisbury, New Brunswick, recently donated $101,640 to the IWK Health Centre in Halifax. But this isn’t a one-time deal. The volunteers and staff have been using the…

Focusing on First Nations Cookery & Culture

With a focus on indigenous foods, culture, history, and the preservation of indigenous values, Algonquin College is Canada’s first college offering an Indigenous Cook Pre-Apprenticeship Program. Canadian students taking part in the program receive an education they can bring back to their home communities, and beyond. Developed by Wes Wilkinson—Academic…