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The Quarterly Canadian Restaurant Intelligence Report

Watch the Restaurants Canada Rapid Recovery Series

In order to help operators reopen their business safely, as well as manage and grow their business in the ‘next normal’, in June 2020, Restaurants Canada launched the Rapid Recovery Series.

Over three days, foodservice professionals learned and gained insights from 10 free one-hour webinars that addressed some of the major challenges and pressing issues facing the foodservice industry during COVID-19 recovery.

“There is no denying that the COVID-19 situation presents our industry, and country at large, with an incredible challenge. As we move into recovery, it is important to stay optimistic while also realistic about the future,” says Shanna Munro, President and CEO of Restaurants Canada. “Our industry is a resilient one, though it may be a while until the restaurant landscape looks the way it used to, in adversity there is always opportunity; to learn, to grow, and to change. We need to consider what the ‘next normal’ will look like and how we can best adapt to new consumer needs and habits.”

All session recordings for The Rapid Recovery Series are now available to watch and you can also download presentation decks for each session as well here. However, we will also be producing overviews of all sessions with the key highlights and takeaways. All articles will be linked here as they are released in the 10-part series.

Find links to all takeaway articles below:

Session 1: COVID-19 Impact and Industry Outlook

Presented by The Fifteen Group

A look at the impact that COVID-19 has had on the foodservice industry as well as an in-depth dive into the current consumer mindset and the best way forward.

Session 2: Opening Your Doors To A Safer Future

Presented by Diversey

A summary of recommended practices and resources that can be implemented in your business in order to reopen safely.

Session 3: What’s Your Post-COVID Profit Model?

Presented by The Fifteen GroupJ

Profit-modelling scenarios and understanding the process behind successful modifications and monitoring to maximize profitability.

Session 4: Navigating Landlord and Tenant Agreements

This session will provide an in-depth look at rental and lease challenges as owners work through these complex issues.

Session 5: Driving Your Online Revenue

Presented by Silverware POS

Learn how to expand your takeout and delivery business by leveraging online ordering tools, innovative offerings, and third-party apps for profitability.

Session 6: Rebuilding Your Workforce

Presented by BDO

Industry leaders speak to maintaining staff motivation, engagement, and wellness as well as changes to training during reopen and recovery.

Session 7: Winning Your Customer Back

Presented by Silverware POS

Gather valuable marketing tips to implement as you reopen and rebrand your establishment in order to increase loyalty and attract new business.

Session 8: Engineering Your Menu for Profits

Presented by The Fifteen Group

Understand how proper menu engineering can add 2% to 4% of sales to the bottom line.

Session 9: Leveraging the Supply Chain for the Future

Moderated and sponsored by Gordon Food Service

Learn about the future of Canada’s supply chain with money-saving tips including how to leverage buying and promoting local.

Session 10: CEO Panel – Driving Business Forward

Top CEOs will share their ideas on reinventing and rebuilding their business.B

“The New Normal”: Workplace Safety in the COVID-19 World (Ontario)

This Ontario-specific session will feature Restaurants Canada Vice President, Central Canada James Rilett and Chief Prevention Officer and Assistant Deputy Minister from the Ontario Ministry of Labour, Training and Skills Development, Ron Kelusky. This session will discuss guidelines and best practices for keeping your staff and customers safe during the reopening process and beyond.

By curating our content to align with the most vital concerns of operators, Restaurants Canada wanted to empower our community to have the expertise and knowledge needed to recover the pandemic.

It also ensured that we informed operators of the key relief measures from government but also to gain further support for our government asks in order to proactively drive industry-focused solutions. The goal was to ensure that the foodservice industry is well supported by government decisions and actions as businesses reopen and recover.

Everyone who registered for a Rapid Recovery Series Session received a copy of the Restaurant Canada Rapid Recovery Guide, which was created to support foodservice operations with reopening and recovering from the impacts of COVID-19. The guide was designed to provide foodservice operators with a summary of recommended practices that can be implemented including, food safety, cleaning and sanitation, health and personal hygiene, and more.

Watch all sessions now!

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The Quarterly Canadian Restaurant Intelligence Report