As we’ve seen, consumer confidence and a successful reopening go hand-in-hand. To garner and boost confidence in the ‘new normal’, marketing will take centre stage. Session #7: Winning Your Customer Back presented by...
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As restrictions ease and restaurants reopen, getting your staff back in and working will be paramount to your success. As uncertainty around safety is among a few concerns that many foodservice employees have,...
READ MOREThe restaurant industry is enduring hardship like never before due to COVID-19. As some restaurants pivoted, others closed, but now is the time to learn how to operate in a new environment. Best...
READ MOREWhether you’re opening or reopening your establishment, in a post-lockdown landscape, ensuring consumer confidence is vital. Not only do you need to be able to attract new customers, but you need repeat, loyal...
READ MOREThe world of tenant/landlord and lease agreements is a complex one. While everyone’s case is different, understanding the basics of your agreement, as well as your options, can be a starting point for...
READ MOREAs you prepare to reopen during the COVID-19 pandemic, there are some important considerations when it comes to serving customers with food allergy. Did you know that over 3 million Canadians are affected...
READ MOREThis part of an ongoing series of articles covering all 10 sessions of the Rapid Recovery Series. You can find recordings and downloads and resources for all recordings here. In Session #3: What’s...
READ MOREAs operators prepare to reopen with confidence, ensuring the health and safety of guests and staff alike is essential. In Session #2 of the Rapid Recovery Series ‘Opening Your Doors to a Safer...
READ MORECities and provinces across Canada are easing restrictions and restaurants are reopening to offer dine-in service. In fact, the city of Toronto recently announced it’s move into stage two, joining many of the...
READ MOREAli Khan Lalani’s parents emigrated from Uganda to Ontario in the 1970’s and became restaurateurs. Growing up, Lalani worked at the family business, Diana’s in Guelph, from the time he was nine years...
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